Improve Your Guest Experience
Simple to install and even easier to use for staff and guests. It will allow your staff to focus on what’s important, your customers. It will keep your customers up to date with where they are in the queue for a better waiting experience.
WHAT CAN IT DO FOR ME?
- Know who is waiting and for how long
- Quote customer wait times
- Track status
- Update customer
- Provide a contactless solution
- Staff rostering with real data
- Compare demand over time
- Improve waiting experience
- Alert Management if waits are too long
- Social distancing will remain in the minds of customer and providing a text option will appeal to some customers
- Customer privacy maintained, phone numbers deleted after use
HOW IT WORKS
- Add guest to Waitlist
- Option of a pager or Text/SMS
- Track customers and wait times
- Keep customers informed
- Service resolution
- Allow customer to social distance
- Impress guests with order update and timely service
- Alert Management if wait exceeds target times
THE SYSTEMS
Stand Alone SMS
Fully Integrated With Pagers + SMS
SCREEN VIEW
- Staff easily add customer’s pager number or mobile phone number
- 10 digit phone number converts to 4 digit code for privacy
- Staff easily identify who is next
- Kitchen staff easily call customers from master touch terminal or from Kitchen Pass
PRICING
THINGS TO CONSIDER
- Free software for existing MSA customers.
- Hardware discounts also available
- How many ordering points will you have?
- How many call points will you need?
- Do you want to integrate your pagers and text system
- Low monthly fee with upgrades and service included
- One off payment where upgrades and service will be additional
| Text Volume | Cost per text | |
| Rental | Purchase | |
| 0-3000 | Free | $10 * |
| 3000-5000 | 7¢ | 8¢ |
| 5000-10000 | 6¢ | 7¢ |
| 10000-20000 | 5¢ | 6¢ |
EXAMPLES
Stand Alone Solution |
|
|
From $75 per month
|
Fully Integrated Solution |
|
|
From $110 per month
|